The Dynamic Way

With every customer Dynamic Air & Heat guaranties complete satisfaction. Whether your needs require a complete air conditioning & heating system, or simply a routine check-up, you can rest assured that we won’t stop until going above and beyond your expectations.

When I started Dynamic Air & Heat, many believed it would not be possible to operate an air conditioning & heating company in a confined area. With such a large city as Houston, it was not understood why we would not target the entire city. Today, Dynamic Air & Heat has grown to over 1000 customers within a 15-mile radius. By always offering a friendly face that truly cares about your needs, Dynamic Air & Heat has exceeded expectations.

As a child, I had the benefit of spending an entire summer with my grandfather. While visiting, I distinctly remember a situation that brought up a concern of mine. After waking up one morning to find water on the kitchen floor, my grandfather opened the yellow pages and began searching for an appliance repairman. The refrigerator had stopped working, and groceries were starting to spoil. All the advertisements claimed prompt and professional service. Several phone calls were made, most with negative results. Finally, my grandfather was able to find someone that could come out in a timely manner. After setting up an appointment, the gentleman arrived to repair the refrigerator. The repairman was well dressed, on time, and immediately went to work. After diagnosing the system it was a great surprise to find out he had the part needed, could fix it right away, and best of all it wouldn’t cost a fortune. In a time of need, with an unexpected repair expense, it was a great relief to find someone who was professional, and still cared about people's needs. I will never forget when the repairs were finished, my grandfather put his hand on my shoulder and exclaimed, “It’s good to still be able to find good ole’ fashioned service.” I never realized what this would mean to me until I went to work for other service companies. The emphasis was always on profit and sales, rarely on good service. It was at this time I realized how much times had changed. Companies now put profit first and customers second. While our employees are human and do sometimes make mistakes, I guarantee all our customers good ole’ fashioned service. If you do experience any problems, we guarantee it will not take an act of Congress to get it resolved.

Sincerely,

Greg Riddle